Privacy Policy


Utah Tech Labs LLC built the RoutesPro app as [open source/free/freemium/ad-supported/commercial] app. This SERVICE is provided by Utah Tech Labs LLC at no cost and is intended for use as is.


This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.


If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.


The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at RoutesPro unless otherwise defined in this Privacy Policy.


Information Collection and Use


For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to name. The information that we request will be retained by us and used as described in this privacy policy.


The app does use third-party services that may collect information used to identify you.


Link to the privacy policy of third-party service providers used by the app


• Google Play Services


Personal data


Demographic and other personally identifiable information that you voluntarily give to us when you sign up to our Service, such as:


• Your sign-on credentials (email and hashed password).

• Your phone number.

• Your business name.

• Your business location.

• Any Personal Data revealed in your usage of the App, such as service prices, client names and phone numbers, jobs, bookings, reports and schedules.

• Any other information that we deem necessary for the purpose of providing you with our Service or which you provide us voluntarily.


The information we collect from you to the extent that it is private, disclosed only in accordance with our Privacy Policy.


Derivative data


Information our services automatically collect when you access the App, such as:


• Your IP address and cookies.

• Data regarding your usage of the Web App, App or Site.

• Statistics of activities, like number of jobs enacted in a month, clocking times and others.

• Your native actions that are integral to the Application, via server log files.


Mobile Device Access


We may request access or permission to certain features from your mobile device, including your mobile device’s contacts, storage (for the offline mode, when clocking out) and other features. If you wish to change our access permissions, you may do so in your device’s settings.


Mobile Device Data


Device information such as your mobile device ID number, model and manufacturer, version of your operating system, phone number, country, location, and other data you choose to provide.


Log Data


We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.


Cookies


Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.


This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.


Use of your information


We may use your information to:


• Create and manage your account.

• Enhance or improve User experience, our Web App, Mobile App, Site or Service.

• Increase the efficiency and operation of the Mobile App and Web App.

• Resolve disputes and troubleshoot problems.

• Email you regarding your account or order.

• Respond to product and customer service requests.

• Monitor and analyze usage and trends to improve your experience with the Application.

• Notify you of updates of the Application.

• Request feedback and contact you about your use of the Application or Site.

• Fulfill and manage purchases, orders, payments and other transactions related to the Application.

• Perform any other function that we believe in good faith is necessary to protect the security or proper functioning of our Site or Service.


Service Providers


We may employ third-party companies and individuals due to the following reasons:


• To facilitate our Service;

• To provide the Service on our behalf;

• To perform Service-related services; or

• To assist us in analyzing how our Service is used.


We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.


Security


We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.


Links to Other Sites


This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.


Children’s Privacy


These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.


International transfer


Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.


Changes to This Privacy Policy


We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.


This policy is effective as of 2022-12-12


Contact Us


If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@routespro.com.